ESSO - Indian National Centre for Ocean Information Services

1.4.5 Process of redressal of grievances

Last Updated on: 10 April 2024

RTI applications can be filed here.

INCOIS has both external and internal administrative mechanism for redressing the grievances from general public and employs. Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online (https://pgportal.gov.in/) web-enabled system developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organisations who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number. INCOIS employs can approach Grievance Officer for settlement of their grievances. The Public Grievance Officer, INCOIS report to the Central Grievance Officer, Ministry of Earth Sciences, New Delhi.

The address of Public Grievance Officer at INCOIS
Dr. Balakrishnan Nair
Public Grievance Officer
INCOIS, Ocean Valley, Pragathi Nagar (PO)
Nizampet (BO), Hyderabad-500091
Mobile: 9490191659
Email: bala@incois.gov.in
Please click here for the details of status of last year (2022-23) grievances.